Information We Collect
Kituyi General Contractors Limited collects information you provide directly to us, such as when you:
- Request a consultation or project quote
- Create an account on our website
- Contact us for services or support
- Subscribe to our newsletter or updates
- Participate in surveys or feedback forms
This information may include your name, email address, phone number, physical address, project details, and payment information.
How We Use Your Information
We use the information we collect to:
- Provide services: Process your construction projects and consultations
- Communication: Send project updates, invoices, and support messages
- Payment processing: Handle transactions and billing
- Improve services: Analyze usage patterns to enhance our offerings
- Marketing: Send promotional materials (with your consent)
- Legal compliance: Meet regulatory requirements and safety standards
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service providers: Trusted partners who assist in project delivery
- Legal requirements: When required by law or legal process
- Safety concerns: To protect rights, property, or safety
- Business transfers: In connection with mergers or acquisitions
Data Protection Commitment
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted during transmission and storage.
Data Security
We implement comprehensive security measures to protect your personal information:
- Encryption: All data transmitted is encrypted using SSL/TLS protocols
- Access controls: Limited access to personal information on a need-to-know basis
- Regular audits: Periodic security assessments and updates
- Secure storage: Data stored in secure, monitored environments
- Employee training: Staff educated on privacy and security practices
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve website functionality and user experience
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
Your Privacy Rights
Under applicable privacy laws, you have the right to:
- Access: Request access to your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from promotional communications
- Restrict processing: Limit how we use your information
Data Retention
We retain your personal information for as long as necessary to:
- Provide ongoing services and support
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain business records for legitimate purposes
Project-related information is typically retained for 7 years after project completion for warranty and legal purposes.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than Kenya. We ensure that any international transfers comply with applicable data protection laws and include appropriate safeguards.
Privacy Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements:
- Significant changes will be communicated via email or website notice
- Continued use of our services constitutes acceptance of updates
- Previous versions are archived for reference
Privacy Contact Information
For privacy-related questions or requests:
Privacy Officer: privacy@kituyicontractors.co.ke
Phone: +254 700 123 456 (Ext. 2)
Office Hours: Monday-Friday, 8:00 AM - 6:00 PM
Address: Kituyi General Contractors Limited
Manyanja Plazza, Nairobi, Kenya
When contacting us, please include:
- Your full name and contact information
- Description of your privacy concern or request
- Relevant account or project information
- Preferred method of response
Complaints and Disputes
If you have concerns about our privacy practices:
- Contact our Privacy Officer directly using the information above
- We will investigate and respond within 30 days
- You may also file complaints with relevant data protection authorities
Effective Date: This privacy policy is effective as of January 2024 and governs the collection, use, and disclosure of personal information by Kituyi General Contractors Limited. For questions about this policy or our privacy practices, please contact us using the information provided above.